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TERMS AND CONDITIONS

Privacy Policy

We are deeply committed to protecting your personal information and upholding your right to privacy. Please review this notice carefully.

Updated: Dec 2024
~20 min read

Table of Contents

Thank you for choosing to be part of our community at Sonali Life Insurance Company Limited

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@sonalilife.com.

This privacy notice describes how we might use your information if you visit our website at https://www.sonalilife.com, or engage with us in other related ways ― including any sales, marketing, or events.

1What Information Do We Collect?

In Short

We collect personal information that you provide to us voluntarily.

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information we collect may include the following:

  • Personal Information Provided by You: Names, phone numbers, email addresses, mailing addresses, and other similar information.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number. All payment data is stored by SSL Commerce, Nagad, and bKash.

Links to payment provider privacy policies:SSL Commerz,Nagad, andbKash.

2How Do We Use Your Information?

In Short

We process your information for legitimate business interests, contract fulfillment, compliance with legal obligations, and/or consent.

We use the information we collect or receive for the following purposes:

To facilitate account creation and logon process.
To post testimonials (with your consent).
Request feedback.
To enable user-to-user communications.
To manage user accounts.
Fulfill and manage your orders.
Administer prize draws and competitions.
To deliver and facilitate delivery of services.
To respond to user inquiries/offer support.

3Will Your Information Be Shared?

In Short

Only with consent, to comply with laws, to provide services, to protect rights, or fulfill business obligations.

We may process or share your data based on:

  • Consent: If you have given specific consent.
  • Legitimate Interests: When reasonably necessary for business interests.
  • Performance of a Contract: To fulfill contract terms.
  • Legal Obligations: Compliance with laws, court orders, or subpoenas.
  • Vital Interests: To prevent harm, fraud, or illegal activities.
  • Business Transfers: During mergers, sales, or acquisitions.

4How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need, we will either delete or anonymize such information.

5How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. Transmission of personal information to and from our Website is at your own risk.

6Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18. If we learn that personal information from users less than 18 has been collected, we will deactivate the account.

7What Are Your Privacy Rights?

You may review, change, or terminate your account at any time.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails.

8. Controls For Do-Not-Track Features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. California Residents

California Civil Code Section 1798.83 permits our users who are California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes.

10. Updates To This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date.

11Contact Us

Have questions about this notice?

Email Us

care@sonalilife.com

Postal Address

Sonali Life Insurance Company Limited
68/B, DIT Road, Malibag Chowdhury Para
Dhaka, Dhaka 1219, Bangladesh

12. Review, Update or Delete Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To make a request, please email info@sonalilife.com.

Sonali Life

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